Servicevoorwaarden

1. Acceptance of Terms

Welcome to Boltloop, a division of Elevateo Co ("Boltloop," "we," "us," or "our"). By accessing or using our website at boltloop.co (the "Site") or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

2. Description of Services

Boltloop provides AI automation and consulting services, including but not limited to:

• AI automation consulting and strategy
• Custom chatbot development and deployment
• Voice agent solutions for customer service and sales
• Workflow automation design and implementation
• Enterprise AI integration services
• Business process optimization using AI technologies

The specific scope, deliverables, and pricing for services will be defined in separate service agreements or statements of work.

3. User Responsibilities

When using our Site or services, you agree to:

• Provide Accurate Information: Ensure all information you provide is accurate, current, and complete.
• Lawful Use: Use our services only for lawful purposes and in accordance with these Terms and applicable laws.
• Confidentiality: Maintain the confidentiality of any login credentials or access information provided to you.
• Prohibited Activities: Not engage in any activity that could harm, disable, or impair our Site or services, or interfere with other users' access.
• No Misrepresentation: Not misrepresent your identity, affiliation, or the source of any information you provide.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and other materials (the "Content"), is owned by or licensed to Boltloop and is protected by United States and international copyright, trademark, and other intellectual property laws.

Our Intellectual Property: All pre-existing intellectual property, methodologies, frameworks, and proprietary tools developed by Boltloop remain our exclusive property.

Client Data and Materials: You retain all rights to your data, business information, and materials provided to us. We will use such materials only to provide services to you.

License to Use Solutions: Upon full payment, you receive a license to use the custom AI solutions, automations, and deliverables created specifically for you, subject to the terms of your service agreement.

5. Payment Terms

Payment terms, pricing, and billing schedules will be specified in individual service agreements or statements of work. General payment terms include:

• Payment is due according to the terms specified in your service agreement
• All fees are in United States Dollars (USD) unless otherwise specified
• Late payments may be subject to interest charges and service suspension
• Refund policies will be outlined in individual service agreements

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of services. Specific confidentiality terms will be detailed in Non-Disclosure Agreements (NDAs) or service agreements as appropriate.

7. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Site and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
• We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
• We make no guarantees regarding specific results, cost savings, or performance improvements from our services.
• While we strive for excellence, AI technologies are evolving, and outcomes may vary based on implementation and usage.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Cap on Damages: Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific services giving rise to the claim in the 12 months preceding the claim.
• Exclusion of Consequential Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption.
• Third-Party Services: We are not responsible for the performance, availability, or security of third-party services, platforms, or APIs integrated with our solutions.

9. Indemnification

You agree to indemnify, defend, and hold harmless Boltloop, Elevateo Co, and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of our services, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any misuse of deliverables or solutions we provide.

10. Termination

We reserve the right to terminate or suspend your access to the Site or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Either party may terminate a service agreement according to the terms specified in that agreement. Provisions regarding confidentiality, intellectual property, liability limitations, and indemnification survive termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of courts located in the United States for the resolution of any disputes.

12. Dispute Resolution

In the event of any dispute arising from these Terms or our services:

• Informal Resolution: The parties agree to first attempt to resolve the dispute through good faith negotiation.
• Mediation: If informal resolution fails, the parties may agree to mediation before pursuing litigation.
• Arbitration: Specific arbitration provisions may be included in individual service agreements.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be effective upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site or services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and Boltloop regarding the use of our Site and services, and supersede all prior agreements and understandings, whether written or oral.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: